J1 Intern - Front Desk

Davidson Hospitality Group•Chicago, IL

2d•$25 - $25•Onsite

About The Position

Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the Chicago Cubs, and the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub of excitement and energy. Our team is committed to delivering exceptional service and creating memorable moments for our guests. As an employee, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. Join us at Hotel Zachary and be part of our team's commitment to excellence in hospitality. Apply now to be a part of our thriving team! Are you a hospitality enthusiast ready to embark on an exciting journey in the world of guest services? Join our team as a Front Desk Intern and gain hands-on experience in a fast-paced and vibrant environment. As the first point of contact for our valued guests, you will have the opportunity to showcase your high energy, enthusiasm, and exceptional customer service skills. From providing warm welcomes to assisting with guest inquiries, you will play a vital role in creating memorable experiences. With guidance from our experienced team, you will learn the ins and outs of front desk operations, reservation management, and guest satisfaction. If you have a passion for hospitality, a positive attitude, and a desire to learn and grow, this internship is the perfect stepping stone for your career.

Requirements

Enrolled in a hospitality management or related program.
Strong communication and interpersonal skills.
Customer-oriented with a positive and friendly attitude.
Ability to multitask and work effectively in a fast-paced environment.
Attention to detail and a high level of professionalism.
Flexibility to work weekends and holidays.
Eligibility for internship program based on university or college requirements.

Nice To Haves

Proficiency in Microsoft Office Suite and hotel reservation software is a plus.

Responsibilities

Greet and welcome guests with a friendly and professional demeanor.
Assist guests with check-in and check-out procedures.
Handle guest inquiries and provide accurate information about the hotel's facilities, services, and local attractions.
Ensure guest satisfaction by promptly addressing concerns or requests.
Assist in managing reservations and updating guest profiles.
Collaborate with other departments to ensure seamless guest experiences.
Maintain cleanliness and organization at the front desk area.
Continuously learn and develop skills under the guidance of experienced team members.