Front Desk Housing Associate, Full Time

ESS CompassFORT MCMURRAY, AB
Onsite

About The Position

The responsibility of the Front Desk/Housing Associate is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.

Requirements

  • Minimum 2 years of customer service and reception experience in a fast-paced demanding environment
  • Exceptional customer service attitude and experience
  • Proven time-management and organization skills
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Pass a Drug & Alcohol Test

Nice To Haves

  • Diploma in hospitality and hotel management is an asset
  • Previous remote camp work in Food & Support Services is an asset

Responsibilities

  • Provide hospitality reception services to the camp residents.
  • Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.
  • Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
  • Complete daily and period reporting for management and client.
  • Perform other administrative duties and functions as required.
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