Front Desk Host
About The Position
This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! Join us at Floyd's 99 Barbershop on Leetsdale, where we're dedicated to delivering outstanding experiences for both our clients and team members. Our barbershop offers a comprehensive range of grooming services designed to bring our clients' visions to life, empowering them to showcase their unique style and confidence. Our commitment is to not just meet but exceed client expectations, and our team continuously refines their skills and explores new techniques to deliver exceptional results. We don't just offer jobs; we foster dynamic career paths for passionate professionals who are client-focused and creative. If you're ready to invest in your future and contribute to our vibrant community, apply now! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!
Requirements
- 2+ years of customer service experience in the retail, hospitality, or beauty industries
- Experience working in a fast-paced environment
- Fantastic collaboration skills with an ability to communicate over the phone and in person
- Commitment to helping others and working with a team
- Organizational skills, attention to detail, and time management abilities
- Ability to maintain confidentiality
- Ability to work a flexible schedule, including nights and weekends
Responsibilities
- Answering phone calls
- Scheduling appointments
- Answering questions
- Taking messages for staff
- Speaking with customers about their desired services
- Giving customers pricing information
- Upselling treatments or products
- Generating quotes
- Figuring out wait times
- Assisting with general cleaning duties
- Maintaining a positive, seamless retail environment
Benefits
- Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
- Ongoing opportunity for growth
- Health benefits for full-time employees, including medical, dental, and vision
- Fun and relaxed environment
- Nationwide locations, making it easy to relocate while continuing your professional journey
- Competitive pay of $18.85/hour
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
