Front Desk Guest Service Agent
Home 2 Suites Bettendorf•Bettendorf, IA
•$15 - $16•Onsite
About The Position
Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need. Frontier Hospitality Group has been locally owned since 1050. We operate eight hotels across three fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Requirements
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work a flexible schedule including weekends.
Nice To Haves
- High School Diploma or GED (nice to have but not required).
Responsibilities
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.
Benefits
- Health and Dental Insurance
- 401K
- Voluntary Life Insurance (30 hours or more)
- Travel Discounts to relax and refresh.
- Growth opportunities to keep you challenged in your career.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
