Front Desk Float (50773)
About The Position
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. The ideal Front Desk Coordinator views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic. This role requires working at multiple locations.
Requirements
- High School Diploma or GED is required.
- Minimum 2-3 years of experience working at the front desk in a medical office/clinic.
- Prior insurance verification and scheduling experience is required.
- Knowledgeable of medical dermatology terms/CPT, ICD-10.
- Quality written and verbal communication skills.
- Quality mathematics skills.
- Professional in appearance and mannerisms.
- Able to work efficiently in a fast-paced environment
- Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
- Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.
- Experience using EMR systems is required.
- Must have a valid driver's license and reliable transportation.
Nice To Haves
- Prior dermatology or cosmetic experience is preferred.
- Patient check-in and check-out workflows.
Responsibilities
- Fulfill responsibilities as assigned by management.
- Extend friendly and welcoming greetings.
- Ensure paperwork and EMR systems are current and correctly filled out.
- Enter medical histories and prescriptions into EMR.
- Educate patients and respond to questions in the office/on the phone as needed.
- Scheduling patients for new/returning/follow-up appointments.
Benefits
- Medical, Dental, and Vision insurance
- Short-term/Long-term disability
- Life and other voluntary plans
- 401(k) plan
- Employee Referral Program
- Paid Time-Off
- Company-Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
