Front Desk First Semester Intern (Unpaid) (86924)

THE RESOURCE EXCHANGEColorado Springs, CO
Onsite

About The Position

New Altitude Coworking & Office Space is a hub of innovation, flexibility, and creativity where collaboration thrives and inclusive communities are formed. Partnering with The Resource Exchange (TRE), we are a social impact business dedicated to decreasing the unemployment rate among individuals with disabilities. Our mission is to benefit Colorado Springs and its business leaders, entrepreneurs, and visionaries. Founded in November 2022, New Altitude may be small in size, but is mighty in benefits! We provide an exceptional working environment through our partnership with TRE. Join us at New Altitude to elevate, collaborate, and make a positive impact in our community. We empower you to harness your potential and create extraordinary experiences for our team and community. Fasten your seatbelt for an empowering journey of growth and achievement. As a dedicated member of the New Altitude be prepared to: Be a part of something "bigger," knowing that your work contributes to our 100% Social Impact Business status. Together, we're making a difference and propelling change in our community. Have your career take flight with opportunities for growth, learning new skills, and making a positive impact in our community. Be instrumental in creating a collaborative community with principles of inclusivity, empathy, and intentionality. Be a part of this incredible legacy, where your voice is heard, recognized, and celebrated.

Requirements

  • Six months of customer service, hospitality or facility support experience is preferred but not required.
  • Computers/tablets, Printers, Copy Machines, Cleaning materials, standard office equipment, desks, tables, chairs, some Cloud based systems and software, etc.
  • Office, commercial properties, and interaction with in person work environments.
  • Frequent and continual standing, sitting, walking, reading, and writing occur with this position.
  • Must be able to lift, push, pull and carry items weighing up to 25 pounds regularly (i.e. tables, chairs, desks), and up to 50 pounds occasionally.
  • Ability to push and pull heavy objects using appropriate equipment, such as dollies or hand trucks of up to 50 pounds.
  • Must follow proper lifting techniques to avoid injury, including bending at the knees and keeping the load close to the body.
  • Must be comfortable and able to walk distances throughout the office and stand/walk for the majority of the shift.

Responsibilities

  • Greet guests, visitors, and staff as they enter the lobby
  • Direct guests to meeting rooms or appropriate staff
  • Assist guests with getting settled in meeting rooms
  • Provide a welcoming, professional front desk presence
  • Answer basic questions and know when to escalate questions to a supervisor
  • Assist with basic data entry tasks
  • Support administrative projects as assigned
  • Follow established procedures for front desk operations
  • Maintain cleanliness and organization of the front desk and lobby
  • Perform routine lobby clean-up throughout the shift
  • Restock front desk supplies as needed
  • Follow front desk safety and security procedures
  • Assist with ensuring doors are properly shut and locked when directed
  • Support opening and closing duties under supervision
  • Assist with recording short videos for internal or staff communication
  • Help with seasonal or event-related content as assigned
  • Engage with company social media posts when directed
  • Assist with seasonal decorating (e.g., holidays, events)
  • Support special projects based on organizational needs
  • Learn front desk systems and tools (OfficeRnd, HubSpot, Mailchimp)
  • Participate in training and mentorship provided by paid interns or staff
  • Receive feedback and apply it to daily responsibilities
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