Front Desk Experience Coordinator

Thrive PEO•Tulsa, OK

4d•Onsite

About The Position

Front Desk Experience Coordinator Are you looking for your next opportunity to support a high-impact company with your exceptional organization, hospitality, and community-minded presence? Thrive PEO is partnering with Black Tech Street to find a great addition to the Black Tech Street team. At Black Tech Street, we're building a thriving, innovative, and community-centered tech ecosystem in Tulsa. As our Front Desk Experience Coordinator, you'll be at the heart of our headquarters, serving as the first point of contact for visitors, entrepreneurs, partners, and community members while helping ensure our office and Co-Innovation Lab operate smoothly each day. This role is ideal for someone who enjoys creating welcoming experiences, staying organized, solving problems proactively, and helping build systems that support a growing organization and mission.

Requirements

1–3 years of experience in administrative support, hospitality, customer service, office coordination, or front desk roles
Communicate clearly, professionally, and warmly with a wide variety of audiences
Stay organized and detail-oriented, even when balancing competing priorities
Take initiative and enjoy solving problems before they become problems
Enjoy juggling multiple tasks in a fast-moving environment
Are comfortable using tools such as Google Workspace or Microsoft Office
Can interact professionally with partners, executives, entrepreneurs, vendors, and community members
Feel energized by technology, innovation, and Black Tech Street's community-centered mission
Take pride in creating exceptional experiences for visitors and stakeholders

Nice To Haves

Have experience supporting events, workshops, or community programming
Have experience working in a coworking space, innovation hub, startup, nonprofit, or entrepreneurial ecosystem
Have used CRM platforms such as HubSpot
Have experience coordinating vendors, facilities, or office operations
Enjoy creating systems and improving processes

Responsibilities

Welcome visitors with professionalism and warmth, manage incoming calls and communications, and help maintain a polished, inviting front desk environment.
Support the daily operations of our dynamic Co-Innovation Lab. Coordinate room bookings, ensure supplies and technology are ready to go, and serve as a go-to resource for members.
Assist in bringing events, workshops, and meetings to life by helping plan and execute engaging on-site activities that foster collaboration and connection.
Partner with our Chief of Staff and Operations team on a variety of administrative projects, vendor coordination, and facility needs, keeping everything running smoothly behind the scenes.