About The Position

This is a front desk, retail, sales, and client-facing position at our Santa Monica studio, focusing on front desk responsibilities with additional support for creating social media content. The role involves approximately 30 hours per week, with Mondays and Saturdays off. We are seeking a highly motivated Front Desk & Social Media Support Coordinator who is vibrant, enthusiastic, and client-focused. The ideal candidate is a natural go-getter who loves the beauty industry, thrives in customer service, and brings positive energy to every interaction. Eagerness to learn, grow, and help create a warm and inviting studio environment while supporting membership sales and brand presence is key. In addition to front desk duties, this role supports our social media presence by following our content playbook, posting, and creating simple organic content specific to the studio.

Requirements

  • Strong verbal communication and listening skills
  • Enjoys customer service
  • Ability to learn and utilize our booking software and studio procedures
  • Experience with social media posting and creating organic content (following brand guidelines and playbooks).
  • Ability to multi-task and stay organized.
  • Ability to problem-solve with a keen attention to detail
  • Initiates self-learning and is comfortable with educating clients on products and services offered
  • Can follow detailed instructions and take feedback to foster growth and potential

Responsibilities

  • Utilizes sugaringLA’s booking software and studio operating procedures
  • Support the studio’s social media presence by posting, capturing content, and following the sugaringLA content playbook for studio-specific needs.
  • Increase Earthly Care membership and skin care sales
  • Greet visitors and provide an excellent client experience
  • Answers phones and schedules appointments
  • Contribute to group operations, such as inventory maintenance
  • Maintain a clean and inviting studio environment
  • Create new clientele through sugaringLA’s referral programs

Benefits

  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Paid time off
  • Training & development
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