Front Desk Coordinator (10719)
About The Position
Jaffe Sports Medicine, a PartnerCare affiliated company, is seeking a full-time Front Desk Coordinator to join our growing and established practice in North Naples, Florida. Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. Our mission is to deliver comprehensive care to help musculoskeletal and pain management patients live their best lives possible. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology. Our Front Office Coordinator is on the front line and the face of our practices. They are our ambassadors and are pivotal in initiating the best possible patient experience. They are responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and assists on projects and any additional administrative support necessary for the practice.
Requirements
- Associates Degree in Physical Therapy from an accredited university or technical institution.
- Current active and unrestricted (without sanctions) State License.
- Basic Life Support/Advanced Cardiac Life Support certification.
Nice To Haves
- Experienced preferred, but new graduates are welcome to apply!
Responsibilities
- Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
- Greeting patients.
- Collecting patient information.
- Verifying patient insurance.
- Maintaining patient accounts and records.
- Responsible for scheduling new patient appointments and follow up appointments.
- Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
- Upholding PartnerCare’s core values of Compassion, Excellence, Integrity, Teamwork, Accountability and Growth Mindset.
Benefits
- medical
- dental
- vision
- 401(k)-match
- life/disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
