Front Desk Coordinator - Round Rock, TX

ProCare Injury Specialists • Round Rock, TX

8h • Onsite

About The Position

At ProCare Injury Specialists, we are a friendly, growth-oriented healthcare group proud to serve communities throughout Texas. As we continue expanding throughout the state, we are excited to bring our patient-centered, interdisciplinary approach to care to even more people. Our mission goes beyond the delivery of healthcare. We are dedicated to fostering a supportive atmosphere within our team and with our patients. This collaborative spirit is the foundation upon which we provide exceptional service to our patients daily, ensuring they receive not only care, but also an experience that reflects our commitment to treating everyone like a valued member of our extended family. We specialize in helping patients recover from injuries, including those sustained in auto accidents. By combining advanced treatment options with a compassionate approach, we guide our patients on the road to recovery, addressing their unique needs every step of the way. Whether it provides relief from pain or restoring mobility, we are here to help our patients reclaim their health and well-being.

Requirements

• High school diploma or equivalent required
• Exceptional communication skills, both verbal and written, with the ability to connect with patients and colleagues
• Strong organizational skills and the ability to stay calm under pressure
• A compassionate and empathetic demeanor with a professional attitude

Nice To Haves

• Spanish a plus (but not required)
• Experience with medical terminology and electronic medical records (EMRs) is a plus

Responsibilities

• Handle appointment scheduling, answer incoming calls, and follow up with patients
• Accurately enter patient information into our EMR system and manage new patient registrations
• Confirm and update patient demographic and insurance details
• Keep provider schedules running smoothly and ensure the clinic operates seamlessly
• Respond to patient inquiries, offering helpful information about our services and procedures
• Greet patients with a warm, friendly smile and make them feel right at home
• Assist with any other tasks to keep the clinic running efficiently and provide the best possible care to our patients
• Other duties as assigned

Benefits

• health insurance
• 401k
• $25,000 company-paid life insurance
• optional STD and LTD
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED