Front Desk Coordinator - Ann Arbor, MI

Advisor Talent Solutions•Ann Arbor, MI

6d•$47,000 - $51,000•Onsite

About The Position

Imber Wealth Advisors located in Ann Arbor, MI is looking for a Front Desk Coordinator to be the face and heartbeat of our office. This role is perfect for someone who thrives on hospitality, organization, and follow-through — owning the front office experience and ensuring our space reflects the warmth, professionalism, and excellence our clients expect. If you’re proactive, people-focused, and love creating seamless in-person experiences, keep reading!

Requirements

1+ years of experience working in a professional office and fast-paced environment
Demonstrates strong proficiency and confidence working across various platforms and operating systems
Embraces change and can adapt quickly to evolving processes
Possesses exceptional organizational skills, efficiently handling multiple requests while prioritizing time-sensitive tasks
Exhibits meticulous attention to detail and a commitment to accuracy
Skilled in building strong, trust-based relationships with clients by providing attentive, personalized service and guidance
Collaborative team player willing to assist others
Excellent communication; written and verbal
Self-starter who takes initiative and works well independently
Demonstrates strong integrity and a commitment to ethical conduct, especially when handling confidential client information and financial matters
Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Serve as the first point of contact for all clients, guests, and visitors — in person and by phone
Create a warm, professional, and calm front-desk experience
Greet clients by name and ensure they feel welcomed, comfortable, and cared for
Maintain a client-ready lobby and conference rooms at all times
Support meeting hospitality (refreshments, room setup, flow)
Own the day-to-day organization and appearance of the office
Maintain a welcoming, polished lobby throughout the day
Ensure magazines are current, relevant, and neatly stocked
Coordinate fresh flowers weekly and maintain presentation throughout the week
Keep the client menu updated, accurate, and aligned with firm standards
Manage incoming and outgoing mail, packages, and deliveries
Create and manage FedEx/UPS labels, shipments, and returns
Order and maintain office supplies, snacks, and materials
Monitor inventory and anticipate office needs before issues arise
Coordinate basic vendor interactions and office-related logistics
Maintain clear processes for front office operations
Ensure shared spaces, supplies, and materials are consistently organized
Track office-related tasks and follow through to completion
Support documentation and simple tracking related to office operations
Proactively notice and address small details that impact the client experience
Partner closely with Client Service, Marketing, and Advisors to support smooth office flow
Provide front-office support during peak times and team absences
Participate in cross-training to support team continuity
Assist with in-office events, meetings, and special initiatives as needed