Front Desk Coordinator - Spencer Hospital
About The Position
Spencer Hospital is seeking a Front Desk Coordinator to oversee the daily operations and coordination of the Wound Care, Diabetes Education, and Nutrition Services clinics. This role involves a variety of administrative and clerical duties, including reception, data tracking, general office support, filing, billing, managing phone communications, and scheduling appointments. The coordinator will assist patients and support personnel, utilize the electronic health record, and provide patient transportation when needed. Spencer Hospital is a rural hospital in northwest Iowa with over 500 employees, offering competitive salaries and benefits in a pleasant work environment.
Requirements
- Prior education or work experience in a medical or healthcare setting preferred.
- Familiarity with medical insurance processes and terminology preferred.
- Proficient with technology, including computers, phones, and tablets.
- Strong multitasking abilities in a fast-paced environment.
- Excellent verbal and written communication skills for both direct and indirect interactions.
- Exceptional organizational skills with attention to detail.
- Collaborative team player with a positive and proactive attitude.
Responsibilities
- Overseeing the daily operations and coordination of the Wound Care, Diabetes Education, and Nutrition Services clinics.
- Performing a variety of administrative and clerical duties such as reception, data tracking, general office support, filing, billing, managing phone communications, and scheduling or rescheduling appointments for both new and existing patients across the departments.
- Assisting patients and support personnel who present to the department in a friendly consistent manner.
- Utilizing various applications within the electronic health record to support the provision of quality patient care, regulatory compliance, and efficient operations.
- Providing patient transportation at times of need from main entrance to department.
- Other duties as assigned.
Benefits
- Competitive salaries
- Affordable insurance
- IPERS retirement
- In-house education
- Paid time off
- Family gym membership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
