Front Desk Coordinator - Tuscaloosa, AL (Full Time & Part Time)

The Joint Chiropractic•Tuscaloosa, AL

27d•Onsite

About The Position

The Joint Chiropractic is seeking a Front Desk Coordinator to join their caring team. This role is ideal for individuals who are goal-oriented, self-motivated, and proactive, with a passion for health and wellness and a love for sales. The company offers opportunities for career growth and advancement within a world-class organization that provides exceptional service to its patients. This position allows you to turn your passion for health and wellness into a rewarding career, contributing to the advancement of chiropractic care in the wellness industry.

Requirements

Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

Nice To Haves

Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Participate in marketing/sales opportunities to help attract new patients into our clinics
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Manage the flow of patients through the clinic in an organized manner
Providing excellent services to members and patients.
Gain memberships to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages, and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and the organization of the workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following the manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism positively and using it as a learning tool.