Front Desk Coordinator – Fluent Spanish Required – Ocala, FL

The Joint Chiropractic•Ocala, FL

22d•$15 - $18•Onsite

About The Position

The Joint Chiropractic is seeking a driven and enthusiastic Front Desk Coordinator who is fluent in both English and Spanish. This role is ideal for someone goal-oriented, self-motivated, and proactive, with a passion for health and wellness and a love for sales. The company offers opportunities for career growth and advancement within a world-class organization that provides exceptional chiropractic care. The Front Desk Coordinator will be responsible for providing world-class service to patients, managing the clinic's front desk operations, and contributing to sales goals.

Requirements

Fluency in both English and Spanish is required.
High school diploma or equivalent (GED).
Strong phone and computer skills.
At least one year of previous Sales Experience.
Ability to prioritize and perform multiple tasks.
Strong customer service orientation and ability to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.

Nice To Haves

Office management or marketing experience a plus!
Driven to climb the company ladder!
Possess a winning attitude!
Share personal Chiropractic experience and stories.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Participate in marketing/sales opportunities to help attract new patients into the clinics.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Manage the flow of patients through the clinic in an organized manner.
Provide excellent services to members and patients.
Gain memberships in order to meet sales goals.
Greet members and patients upon arrival and check them in to see the Chiropractor.
Answer phone calls.
Re-engage inactive members.
Stay updated on membership options, packages and promotions.
Recognize and support team goals and create and maintain positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Present and sell memberships and visit packages.
Keep management apprised of member concerns and follow manager's policies, procedures and direction.
Willingness to learn and grow.
Accept constructive criticism in a positive manner and use it as a learning tool.