Front Desk Coordinator - Salisbury, MD

The Joint Chiropractic•Salisbury, MD

1d•Onsite

About The Position

The Joint Chiropractic is seeking a Front Desk Coordinator to join their caring team. This role is ideal for individuals who are goal-oriented, self-motivated, proactive, and have a passion for health and wellness, coupled with a love for sales. The company offers opportunities for career growth and advancement within a world-class organization that provides exceptional service to its patients. The Front Desk Coordinator will be responsible for managing the clinic's front desk operations, driving membership sales, and ensuring a positive patient experience.

Requirements

Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Have a strong customer service orientation and be able to communicate effectively with members and patients.

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Participate in marketing/sales opportunities to help attract new patients into the clinics
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Manage the flow of patients through the clinic in an organized manner
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.