Front Desk Coordinator — Mansfield, TX
About The Position
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to deliver exceptional patient service in a fast-paced, walk-in clinic environment. The role handles patient check-ins and payments and supports the clinic team to provide a smooth, welcoming, and efficient patient experience. The position is based in Mansfield, Texas, and includes occasional travel. The schedule is Tuesdays, Thursdays, and Fridays from 9:30 a.m. to 7:00 p.m., and Saturdays from 9:30 a.m. to 5:00 p.m. The posting describes the position as full-time and notes a four-day workweek, with open availability preferred. Base pay is $13.00 per hour, with bonus potential every paycheck. The role offers health insurance options, additional benefits through Access For Health, a 401(k) retirement plan, paid holidays, PTO accrual, and discounted chiropractic care. The Joint Chiropractic operates chiropractic clinics in a convenient retail setting and describes its mission as making wellness care more accessible. The applicant would work for a franchisee of The Joint Corp.; if hired, the franchisee would be the employee’s only employer and would set the terms of employment, including wages and benefits.
Requirements
- Strong communication and persuasion skills, with a customer-first mindset.
- Ability to work in a fast-paced, walk-in clinic environment.
- Basic computer and payment processing skills.
- Reliable, professional, and goal-oriented team player.
- Availability to work Tuesdays, Thursdays, and Fridays from 9:30 a.m. to 7:00 p.m., and Saturdays from 9:30 a.m. to 5:00 p.m.
Nice To Haves
- Prior experience in sales, customer service, or a client-facing role is preferred.
- Open availability is preferred.
Responsibilities
- Greet and engage patients, providing a friendly and professional first impression.
- Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
- Process membership sales, upgrades, and payments accurately.
- Track and report sales activity, patient visits, and conversion metrics.
- Manage patient flow and assist the chiropractic team as needed to support clinic efficiency.
Benefits
- Bonus potential every paycheck
- Health insurance options
- Access For Health additional benefits
- 401(k) Retirement Plan
- Paid holidays
- PTO accrual
- Discounted chiropractic care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
