Front Desk Coordinator (On-site)

Nexus Enterprises LLC•Schertz, TX

12h•Onsite

About The Position

The Front Desk Coordinator is responsible for providing outstanding customer service with a positive attitude and a smile in a high-volume, fast-paced environment, managing incoming telephone calls, corporate inquiries, visitor traffic, and team administrative duties. This position is critical to the high level of customer service that Nexus provides to all. This individual is the first person that any client or applicant will interact with. This position is responsible for providing the front face for Nexus as an organization.

Requirements

Ability to use Microsoft products: Word, Excel, PowerPoint, Outlook
Written and verbal communication skills with a demonstrated ability to deliver excellent customer service
Ability to multi-task and quickly adapt in a fast-paced environment
Strong organizational skills
Attention to detail

Nice To Haves

Basic office equipment experience is preferred (copier, fax, shipping and receiving tools)

Responsibilities

Provide initial point of contact for Nexus in a professional, cordial, and efficient manner
Manage high-volume communications traffic via multi-line phone system and email
Manage high-volume visitor traffic and deliveries in accordance with security guidelines
Greet visitors in a prompt, courteous, and professional manner
Accurately direct calls/messages to the appropriate person
Maintain the visitor registration book and visitor badges
Administrative projects include communications, booking meetings, organizing information, filing, and other administrative assistant projects
Be a ‘go-to’ source of knowledge, information, and assistance for Nexus Team Members in pointing them to the appropriate person within the company
Maintain confidentiality of sensitive information
Update and maintain contacts and additional online lists
Coordinate the meeting room calendar
Clean and straighten meeting rooms after events
Manage incoming and outgoing mail
Ensure that the reception area is clean and neat
Provide clerical and other duties as requested
Maintain the company's image by example
Perform other duties as assigned