Front Desk Coordinator - Powdersville, SC
About The Position
The Joint Chiropractic is seeking a driven and proactive Front Desk Coordinator to join their caring team. This role offers the opportunity to grow your career within a world-class organization that is advancing the quality and availability of chiropractic care. The position involves providing excellent service to members and patients, with a primary responsibility of gaining memberships to meet sales goals. You will greet patients, check them in, answer phones, re-engage inactive members, and stay updated on membership options and promotions. The role also requires maintaining clinic cleanliness, managing patient flow, and confidently presenting and selling memberships and visit packages. You will also be responsible for keeping management informed of member concerns and following company policies. A willingness to learn, grow, and accept constructive criticism is essential.
Requirements
- High school diploma or equivalent (GED).
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
- Have strong phone and computer skills.
- At least one year of previous Sales Experience.
- Participate in marketing/sales opportunities to help attract new patients into our clinics.
- Be able to prioritize and perform multiple tasks.
- Educate Patients on wellness offerings and services.
- Share personal Chiropractic experience and stories.
- Work cohesively with others in a fun and fast-paced environment.
- Have a strong customer service orientation and be able to communicate effectively with members and patients.
- Manage the flow of patients through the clinic in an organized manner.
- Willingness to learn and grow.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Able to stand and/or sit for long periods of time.
- Able to lift up to 50 pounds.
Nice To Haves
- Office management or marketing experience a plus!
Responsibilities
- Providing excellent services to members and patients.
- Gaining memberships to meet sales goals.
- Greeting members and patients upon arrival.
- Checking members and patients in to see the Chiropractor.
- Answering phone calls.
- Re-engaging inactive members.
- Staying updated on membership options, packages and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
- Maintain the cleanliness of the clinic and organization of workspace.
- Presenting and selling memberships and visit packages.
- Keeping management apprised of member concerns and following manager's policies, procedures and direction.
- Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.
Benefits
- Competitive Pay $14-$16/hr including commission
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
