Front Desk Coordinator- Medical Office

CoreLife • Huntersville, NC

1d • Onsite

About The Position

CoreLife has created an organized, convenient, and low cost multidisciplinary platform of care for those who so often fall through the cracks of today’s highly fragmented healthcare delivery system. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects. This is accomplished by providing medical, nutrition, exercise, and behavior health services on site for each patient and developing a personalized care plan to help them achieve their health goals. Providing and coordinating these clinicians and resources all under one roof is what makes CoreLife’s practice unique and is how our Care Teams have been able to guide and support thousands of patients in improving their health. Position Description: The Front Desk Coordinator is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient’s pre and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.

Requirements

• At least 1 year of medical front office experience is a strong plus
• Knowledge of medical terminology
• Familiarity with medical insurance
• A passion for health and helping others
• A positive attitude

Nice To Haves

• Current CPR (preferred)

Responsibilities

• Manage the check-in and check-out process.
• Collect payments and balances on patient accounts; handle medical insurance.
• Schedule appointments, ensuring accurate paperwork and procedures.
• Answer phones in a timely and professional manner.
• Keep the reception area neat, stocked, and organized as required.
• Help to prepare documents and charts for the day.
• Clean and maintain the overall appearance of the office.
• Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees