Flex Front Desk Coordinator

Mortenson Dental Partners•Indianapolis, IN

21d•$24•Hybrid

About The Position

Gentle Dentist is seeking a Front Desk Coordinator to be the heart of their office, creating an exceptional first impression for every visitor, client, and team member. The ideal candidate will be a warm, welcoming individual who thrives in fast-paced environments and is comfortable commuting to different offices within the Indianapolis area. This role requires adaptability to different personalities and a willingness to provide assistance where needed.

Requirements

High school diploma
Strong communication skills
Eagerness to learn and grow
Must pass a background check and drug screen

Nice To Haves

Comfortable commuting to different offices within the Indianapolis area
Ability to adapt to different personalities and provide assistance where it is needed

Responsibilities

Ensures the telephone is answered in a timely and professional fashion.
Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
Ensures all insurance is verified and communicated to clinical staff and patients.
Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
Ensures all accounts are properly credited when payment is received.
Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
Actively participates in recall program to ensure goals are achieved.