Fronk Desk Coordinator - Pico Rivera, CA
About The Position
The Joint Chiropractic is seeking a goal-oriented, self-motivated, and proactive Front Desk Coordinator to join their caring team. This role offers an opportunity to turn a passion for health and wellness and a love of helping people into a rewarding career. The company has continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Front Desk Coordinator will be responsible for providing excellent services to members and patients, with the primary responsibility being to gain memberships to meet sales goals. This role involves greeting members and patients, checking them in, answering phone calls, re-engaging inactive members, and staying updated on membership options, packages, and promotions. The ideal candidate will be confident in presenting and selling memberships and visit packages, keep management informed of member concerns, and be willing to learn and grow. The role also requires maintaining the cleanliness and organization of the clinic workspace.
Requirements
- MUST be dependable
- Possess a winning attitude!
- Have a high school diploma or equivalent (GED).
- Have strong phone and computer skills.
- Have at least one year of previous Sales Experience.
- Be able to prioritize and perform multiple tasks.
- Have a strong customer service orientation and be able to communicate effectively with members and patients.
Nice To Haves
- Office management or marketing experience a plus!
Responsibilities
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Participate in marketing/sales opportunities to help attract new patients into our clinics
- Educate Patients on wellness offerings and services
- Share personal Chiropractic experience and stories
- Work cohesively with others in a fun and fast-paced environment.
- Manage the flow of patients through the clinic in an organized manner
- Providing excellent services to members and patients.
- The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
- Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
- Answering phone calls.
- Re-engaging inactive members.
- Staying updated on membership options, packages and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
- Maintain the cleanliness of the clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following manager's policies, procedures and direction.
- Willingness to learn and grow
- Accepting constructive criticism in a positive manner and using it as a learning tool.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
