Part-time Front Desk Coordinator

SOUTHERN SPORTS MEDICINE PARTNERS LLC • Jackson, TN

1d • Onsite

About The Position

Midsouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a Part-time Front Desk Coordinator to join their growing and established practice in Jackson, TN. The schedule for this position is Monday–Wednesday from 7:30 AM to 5:00 PM. The practice focuses on comprehensive patient care, delivering high customer service, ensuring patient safety and information, and reducing patient pain. They are committed to community betterment through comprehensive pain management care led by interventional pain specialists, enabling patients to live their best functional lives. The team of physicians, nurses, anesthesiologists, and staff are dedicated to improving patients' quality of life with pain relief utilizing cutting-edge technology. The organization values Compassion, Accountability, Respect, and Excellence. The Front Office Coordinator is the first point of contact and the face of the practice, acting as an ambassador to initiate the best possible patient experience. Responsibilities include managing the reception and meeting areas, customer service, handling phones, mail, and office supplies. This role also involves training, supervising, and scheduling administrative volunteers, coordinating front office coverage, and providing additional administrative support.

Requirements

• High school diploma.
• Previous work experience preferred.
• EMR- eClinicalworks preferred.
• Medical Assisting (preferred)

Responsibilities

• Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
• Greeting patients.
• Collecting patient information.
• Verifying patient insurance.
• Maintaining patient accounts and records.
• Responsible for scheduling new patient appointments and follow up appointments.
• This role will be cross-trained to perform both front desk and basic medical assistant responsibilities to support clinic operations and patient care.
• Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Upholding PartnerCare’s core values of Compassion, Excellence, Integrity, Teamwork, Accountability and Growth Mindset.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED