Front Desk Coordinator - Baltimore MD

The Joint Chiropractic•Baltimore, MD

10d•Onsite

About The Position

The Joint Chiropractic in Baltimore is seeking a Front Desk Coordinator to join their caring team. This role is ideal for someone with a passion for health and wellness, a love for sales, and a drive to grow their career. The company aims to advance the quality and availability of Chiropractic care in the Wellness industry, and this position plays a key role in providing world-class service to patients.

Requirements

High school diploma or equivalent (GED).
At least two years of previous Sales Experience.
Strong phone and computer skills.
Ability to prioritize and perform multiple tasks.
Strong customer service orientation.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.
Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Provide excellent services to members and patients.
Gain memberships to meet sales goals.
Greet members and patients upon arrival and check them in.
Answer phone calls.
Re-engage inactive members.
Stay updated on membership options, packages, and promotions.
Support team goals and maintain positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Present and sell memberships and visit packages.
Keep management informed of member concerns and follow manager’s policies and procedures.
Willingness to learn and grow.
Accept constructive criticism positively and use it as a learning tool.
Manage the flow of patients through the clinic in an organized manner.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Communicate effectively with members and patients.
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Participate in marketing/sales opportunities to help attract new patients into our clinics.