Front Desk Coordinator - East Valley

The Joint Chiropractic•Tempe, AZ

2d•Onsite

About The Position

The Joint Chiropractic is seeking a Front Desk Coordinator with a passion for health, wellness, and sales. This role is an opportunity to join a world-class organization dedicated to advancing the quality and availability of Chiropractic care in the Wellness industry. The position involves providing excellent service to patients, contributing to a caring team, and working in a fast-paced environment. The company values individuals who are driven to grow within the organization and uphold core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

Requirements

Have a passion for health and wellness and love sales
Have the drive, desire and initiative to work with a world-class organization
Driven to climb the company ladder
Possess a winning attitude
Have a high school diploma or equivalent (GED)
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills
Have at least one year of previous Sales Experience
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Have a strong customer service orientation and be able to communicate effectively with members and patients
Manage the flow of patients through the clinic in an organized manner
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Nice To Haves

Office coordination or marketing experience

Responsibilities

Providing excellent services to members and patients
Gaining memberships in order to meet sales goals
Greeting members and patients upon arrival
Checking members and patients in to see the Chiropractor
Answering phone calls
Re-engaging inactive members
Staying updated on membership options, packages and promotions
Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager’s policies, procedures and direction