AMP Front Desk Coordinator

Arizona Liver Health•Chandler, AZ

5d•$20 - $24•Onsite

About The Position

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Requirements

At least one (1) years experience working in a clinic setting required
Bilingual Spanish / English (written and spoken) required
Excellent computer skills.
Ability to type at least 40 WPM.
Knowledge of filing and charting procedures.
Familiar with office equipment: printer, scanner, copier, laptop
Proficient with Microsoft Office Suite such as Outlook and Teams
Strong time-management skills

Nice To Haves

Degree/Certification in Medical Assisting preferred
One (1) year of e-Clinical Works (eCW) or EHR system experience preferred

Responsibilities

Greet and check in patients in a courteous, friendly and professional manner.
Verify patient information (insurance, address, telephone number), and make necessary changes in the practice management system.
Provide new patient and annual update forms to patients and review forms for completeness and accuracy of information.
Send all imaging orders and supporting documentation to outside companies.
Obtain prior authorizations for imaging services as needed.
Schedule all imaging examinations for ALH, ASUI and external referrals
Call all Chandler diagnostic imaging patients, provide location options.
Update diagnostic imaging orders that need submission to RamSoft.
Scan complete forms (in addition to insurance card if applicable) into radiology management system under documents>patient documents, utilizing correct naming format. MUST BE WITHIN 24 HOURS OF SEEING PATIENT
Determine the correct amount of co-payment or amount due for service for ALH and ASUI and collect amounts before services are rendered.
Provide back-up and vacation coverage for AMP Front Desk Coordinator
Assist with checking patients in for Research appointments.
Support visitors and facilities.
Provide walk through assistance to outside vendors
Data entry, report building and presentation creation
Performs all other related duties as assigned or requested by Director of Radiology
Accountability- Role Model, mission, vision and shared values.
Customer Focus: Has a clear understanding of internal customer’s needs, preferences, timelines, and decision-making criteria.
Teamwork - If someone needs help, help them.
Initiative – Be innovative, apply fresh ideas and continuously improve how you do your work.
Confidentiality – Maintains strict confidentiality and respect the privacy of others.
Ethical – Demonstrate consideration and appreciation for co-workers and customer.
Respect – Demonstrate – consideration and appreciation for co-workers and customer.