Front Desk Coordinator -San Diego, CA

The Joint Chiropractic•San Diego, CA

1d•Onsite

About The Position

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate. Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales to help attract new patients into our clinics. Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services. Share personal Chiropractic experience and stories. Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and communicate effectively. Manage the flow of patients through the clinic in an organized manner

Requirements

Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales to help attract new patients into our clinics.
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and communicate effectively.
Manage the flow of patients through the clinic in an organized manner
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.

Responsibilities

The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting patients upon arrival and consistently engaging members to enhance the patient experience.
Confirming accounts, proper payments and guiding the patient to see the Chiropractor.
Answering phone calls with a positive attitude.
Engaging and re-committing inactive members
Mastering and staying updated on membership options and promotions.
Recognizing and contributing to team goals.
Creating and maintaining respectful and professional team relationships.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling Wellness Plans.
Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
Actively seeks to learn and grow.
Accepting constructive criticism in order to use it as a learning tool.
Creatively makes social media content for business office and promotes location.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.
Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY