Front Desk Coordinator - Festus, MO

The Joint Chiropractic•Festus, MO

91d•$15 - $20•Onsite

About The Position

The Joint Chiropractic is seeking a driven and customer-service oriented Front Desk Coordinator to join their team. This role involves providing world-class service to patients, supporting three clinics with a primary focus on Brentwood and Washington. The ideal candidate is goal-oriented, self-motivated, proactive, and has a passion for health and wellness, coupled with a love for sales. This is an opportunity to grow your career within a leading organization in the wellness industry.

Requirements

High school diploma or equivalent (GED).
At least one year of previous Sales Experience.
Strong phone and computer skills.
Ability to prioritize and perform multiple tasks.
Strong customer service orientation and ability to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.

Nice To Haves

Experience with Administrative tasks.
Multitasking skills.
Professionalism.
Organizational skills.
High-level Customer service capabilities.
High-level Communication capabilities.
Some sales or marketing experience.
Office management or marketing experience.

Responsibilities

Providing excellent services to members and patients.
Gaining memberships to meet sales goals.
Greeting members and patients upon arrival and checking them in.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages, and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintaining the cleanliness of the clinic and organization of workspace.
Presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.
Completing transactions using point of sale software and ensuring all patient accounts are current and accurate.
Participating in marketing/sales opportunities to help attract new patients.
Educating patients on wellness offerings and services.
Sharing personal Chiropractic experience and stories.
Working cohesively with others in a fun and fast-paced environment.
Managing the flow of patients through the clinic in an organized manner.
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.