Salem, NH

The Joint Chiropractic•Manchester, NH

7d•$16 - $18•Hybrid

About The Position

The Joint Chiropractic is seeking a goal-oriented, self-motivated, and proactive Front Desk Coordinator to join their caring team. This role offers a flexible schedule with options to work in specific clinics and flexibility regarding days or hours. The position involves providing world-class service to patients, turning a passion for health and wellness into a rewarding career. The company is dedicated to advancing the quality and availability of Chiropractic care in the Wellness industry.

Requirements

Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Providing excellent services to members and patients.
Gaining memberships to meet sales goals.
Greeting members and patients upon arrival and checking them in.
Answering phone calls and making outbound phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages, and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintaining the cleanliness of the clinic and organization of workspace.
Presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.
Completing transactions using point of sale software and ensuring all patient accounts are current and accurate.
Participating in marketing/sales opportunities to help attract new patients into the clinics.
Educating patients on wellness offerings and services.
Sharing personal Chiropractic experience and stories.
Managing the flow of patients through the clinic in an organized manner.