Front Desk Coordinator Manager-Pickerington, OH

The Joint Chiropractic•Pickerington, OH
•$16 - $16•Onsite

About The Position

The Joint Chiropractic is seeking a goal-oriented, self-motivated, and proactive Front Desk Coordinator Manager with a passion for health and wellness and a love for sales. This role involves providing world-class service to patients, driving membership sales, and managing clinic operations in a fun and fast-paced environment. The company has advanced the quality and availability of chiropractic care in the wellness industry.

Requirements

  • Sales experience and Sales mentality!
  • Possess a winning attitude!
  • Have a high school diploma or equivalent (GED).
  • Have strong phone and computer skills.
  • At least one year of previous Sales Experience.
  • Be able to prioritize and perform multiple tasks.
  • Have a strong customer service orientation and be able to communicate effectively with members and patients.
  • Able to stand and/or sit for long periods of time.
  • Able to lift up to 25 pounds.
  • Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Nice To Haves

  • Office management or marketing experience a plus!

Responsibilities

  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
  • Participate in marketing/sales opportunities to help attract new patients into our clinics.
  • Educate Patients on wellness offerings and services.
  • Share personal Chiropractic experience and stories.
  • Work cohesively with others in a fun and fast-paced environment.
  • Manage the flow of patients through the clinic in an organized manner.
  • Providing excellent services to members and patients.
  • Gain memberships in order to meet sales goals.
  • Greeting members and patients upon arrival.
  • Checking members and patients in to see the Chiropractor.
  • Answering phone calls.
  • Re-engaging inactive members.
  • Staying updated on membership options, packages and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
  • Maintain the cleanliness of the clinic and organization of workspace.
  • Presenting and selling memberships and visit packages.
  • Keeping management apprised of member concerns and following manager's policies, procedures and direction.
  • Willingness to learn and grow.
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
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