Front Desk Coordinator I

Smile Doctors • Clermont, FL

6d

About The Position

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
Looking for a career that makes you smile?
We’re seeking an Front Desk Coordinator I to join our growing team.

Requirements

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing
• Basic knowledge of Microsoft Office
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Experience in the Dental/Orthodontics Field

Responsibilities

• Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Welcoming new patients and guiding them through the consultation process
• Presenting treatment plans clearly and addressing financial questions
• Scheduling follow-ups and managing patient timelines
• Collaborating with orthodontists to ensure seamless patient care
• Coordinating insurance benefits and payment plans
• Maintaining patient records and treatment progress documentation
• Providing empathetic support and ensuring patient comfort
• Following up on pending treatments and maximizing case conversions

Benefits

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed