Front Desk Coordinator / Admin (Greenville)

Sylvan LearningGreenville, SC
Onsite

About The Position

Sylvan Learning Center is seeking a Front Desk Coordinator for approximately 10-15 hours a week. Sylvan has been helping students succeed for over 47 years and you will be the first impression for the many prospective customers and teachers who call or visit our Greenville location. You will ensure these prospects are comfortable, relaxed, and ready to engage! This job is great for empty-nesters/retirees, college students, moms re-entering the workforce, responsible high schoolers, and anyone wanting to keep busy while having fun. The role involves typical hours Monday-Thursday afternoons, with potential for full shifts, and at least two Saturdays a month, with occasional events.

Requirements

  • Experience using full suite of Microsoft Office applications and other standard business applications
  • Knowledge of general office equipment such as copiers, printers, and office phones
  • A constant smile with professional appearance, outgoing and approachable personality
  • Enthusiastic, welcoming demeanor, strong customer service, interpersonal and communication skills
  • Enjoys working with children and teens
  • Strong computer data entry skills, willingness to learn operations software
  • Creative and effective writing skills; Ability to proofread and edit copy
  • Very strong organizational skills; Proven ability to manage multiple tasks and be flexible
  • Ability to work well under pressure, maintain confidentiality and react to change productively while handling other essential tasks as assigned
  • Ability to occasionally lift and/or move up to ten pounds

Responsibilities

  • Responsible for day-to-day administrative admissions tasks
  • Phone reception
  • Data entry (QWERTY typing 50+ WPM)
  • Scheduling and rescheduling appointments via calls and/or text
  • Texting families for session reminders
  • Taking payments
  • Outbound call campaigns
  • Filing and center organization
  • Center supply management and inventorying as needed
  • Prepping instructional floor for students
  • Possible addition of proctoring for assessments
  • Center cleaning (vacuuming, dusting, high touch points wiping down/sanitizing, sweeping, etc.)
  • Center seasonal decorations and updating
  • Other administrative tasks as assigned

Benefits

  • Pay increases for on-the-job training and performance
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