Front Desk / Concierge

Radkin•Fort Lauderdale, FL

1d•Onsite

About The Position

Founded in 2006 by Gill Plummer, Radkin is a premier residential service provider specializing in luxury high-rise condominiums and gated communities. Our services include concierge, valet, and courtesy patrol. Radkin has proudly served Texas for 18 years and is excited to expand to South Florida, Central Florida, and Atlanta, continuing our mission of providing unrivaled residential service excellence. This is a full-time / part-time position, reporting to our Lead Concierge. We are seeking a dedicated Luxury Highrise Concierge to join our team at one of our prestigious locations. This role is essential to maintaining the high standards of service our residents expect. The mission of this role is to be a friendly face, visible to the community, showing presence and reassurance that the property is safe and well maintained. This role will assess a positive attitude and be proactive.

Requirements

Professional appearance
Good sense of enthusiasm and stamina
Very friendly, caring and patient
Ability to work independently
Show initiative
Be alert
Resolve conflicts
Good sense of judgement
Availability to work (specific days) per week, with the possibility of overtime
Physical – sitting and standing
Conflict resolution skills
Basic computer and typing skills
On-call availability
Reliable transportation

Nice To Haves

1 year of customer service experience

Responsibilities

Greet patrons, residents, and scheduled guests and lead to appropriate areas or person
Perform (specific tasks) as required by the manager to ensure that all guests receive exceptional service
Always maintain a high level of professionalism and customer service
Collaborate with other departments to ensure a seamless guest experience
Perform (specific tasks) as required by the location