Part Time Front Desk Concierge
About The Position
Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. At Seabreeze, people are at the heart of what we do. Our philosophy, “ Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.
Requirements
- Exceptional customer service skills
- Able to constantly move and arrange equipment
- Have a disposition for facility cleanliness
- Be self-motivated
- Minimum of one (1) year of customer service experience.
- Ability to safely and efficiently move equipment.
- Strong attention to cleanliness, with the ability to identify and address areas requiring improvement.
- Proficiency in Microsoft Office applications, including Word and Outlook.
- Strong organizational skills with the ability to manage competing priorities, meet deadlines, and complete a high volume of tasks within specified time frames.
- Self-motivated with the ability to work independently and seek additional responsibilities as needed.
- Ability to read, understand, and apply the Association’s rules and regulations.
- Ability to handle confidential information with discretion.
- Skilled in managing difficult or aggravated clients with patience, professionalism, and composure.
- Commitment to maintaining a clean work environment and presenting a professional appearance in both dress and demeanor.
- Strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.
Nice To Haves
- Exceptional communication and problem-solving skills
Responsibilities
- Daily setup of equipment, cleanliness and overall functionality of the club facilities.
- High touch resident support
- Personalized assistance with reservations, transportation and entertainment
- Manage internal communications and update residents
- Coordinate access for service providers
- Liaise with valet, Porters, engineering and management teams
- Monitor visitor access and ensure secure entry protocols
- Handle sensitive information with discretion
- Support emergency response procedures and resident safety
- Proficient with management systems such as Building Link
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
