Front Desk Concierge

Drybar Shops • Indianapolis, IN

8d • Onsite

About The Position

Drybar is a blow dry-only bar focused on providing exceptional blowouts. We are seeking enthusiastic retail sales associates to deliver excellent customer service to our clients.

Requirements

• 1+ years of experience in a fast-paced, customer service-centric environment (e.g., sales associate, retail sales associate, customer service representative, store associate, salon associate, or similar).
• Previous experience with Point of Sale Systems strongly preferred.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease.
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts.
• Technical ability and skills to operate a point of sale system.
• Use logic and support resources to solve problems at the front desk.
• Maintain professional demeanor under pressure.
• Show up for scheduled shifts and be reliable.
• Communicate respectfully and be a good team player.

Nice To Haves

• Previous salon/spa experience preferred but not required.

Responsibilities

• Provide excellent customer service to clients.
• Operate a point of sale system.
• Handle problem-solving at the front desk.
• Maintain a professional demeanor under pressure.
• Show up for scheduled shifts and be reliable.
• Communicate respectfully and be a good team player.
• Sell memberships and retail products.

Benefits

• Competitive compensation plan with potential to make between $15-$25 per hour depending on performance
• Free monthly shampoo and blowout hair services
• Membership sales bonus opportunities
• Flexible Set Schedule Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training
• Ability to work between all Indy-area Drybar locations (Carmel, Keystone Crossing, Downtown Bottleworks)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED