Front Desk Overnights FT NOC

Touchmark•Bend, OR

3d•Onsite

About The Position

We are looking for our next amazing Front Desk Concierge (Overnight/NOC) Full-time to join our dynamic, compassionate team at our award-winning senior living community. Nestled under the pines and set along the Deschutes river on the west side of town, Touchmark at Mt. Bachelor Village offers an inviting work environment and supportive leadership. Our current available schedule is: 9:00PM-7:30AM Thursday through Sunday Starting Wage is: $20.00/hr, DOE plus benefits As a Front Desk/Resident Services Assistant you will wear a variety of hats! The front desk is the heartbeat of our community – it’s the place where residents and guests stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to have their dog taken for a walk or flowers watered, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day. Our NOC Front Desk/Resident Services Assistant will also assist with overnight emergencies, delivering newspapers and other needs the residents may have during the early morning hours.

Requirements

Possess a high school diploma or equivalent
Proficient with computers and Microsoft Office
Professional and polite phone etiquette
Organized, detail-conscious, and self-initiating
Outgoing, warm, friendly personality
Genuine interest in caring for elderly residents and working in a geriatric environment
Commitment to a high degree of confidentiality
Ability to multi-task
Able to walk long distances, climb stairs and lift heavy objects
High level of attention to detail and accuracy
Respect the confidentiality of all resident's and staff information and records
Working knowledge of Microsoft Office Applications
Experience with equipment such as copiers and printers
Maintain a professional appearance, a friendly attitude
Excellent time-management skills and the ability to prioritize among multiple and/or competing tasks in a high-traffic area with multiple interruptions
Excellent communication and problem-solving skills

Nice To Haves

Commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity and compassion), as well as a desire to model these values and encourage others to be allies, friends, and givers
“Can do” attitude towards their work and be passionate about maintaining a five-star site appearance
Flexibility in your schedule to cover for other team members when needed
Willing to cross-train on other shifts to support the community
Willing to work independently

Responsibilities

Assist with overnight emergencies
Deliver newspapers and other needs the residents may have during the early morning hours
Answer calls on a multi-line phone system in a professional manner
Provide security detail for our property
Interact with composure in all experiences with team members, residents, and visitors