Front Desk Clerk, Wheeling Island Casino
Delaware North•Wheeling, WV
•Onsite
About The Position
Delaware North Gaming is hiring full-time and part-time Front Desk Clerks to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.
Requirements
- Good interpersonal communication skills in person and by phone
- Previous customer service experience is beneficial
- Ability to multitask
- Ability to function in a professional manner under pressure from guests and supervisors
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Responsibilities
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
Benefits
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
- health, dental, and vision insurance
- 401(k) with company match
- paid vacation days and holidays
- paid parental bonding leave
- employee assistance program
- tuition and/or professional certification reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
