Front Desk Clerk - Contract

Canadian Base OperatorsMeaford, ON
Onsite

About The Position

Due to an exciting increase in workload, Canadian Base Operators is hiring for multiple positions across various departments. This is an opportunity to join a dynamic, fast-paced environment. The Front Desk position is located in Meaford at the Army Training Centre – Central and typically reports directly to the Front Desk Supervisor. The primary focus is overseeing a customer service facility responsible for providing accommodations, issuing ration cards, offering information, and distributing keys to designated facilities. The company welcomes and encourages applications from persons with disabilities and offers accommodations upon request for candidates taking part in all aspects of the recruitment and selection process.

Requirements

  • Valid G license
  • Proficient knowledge and understanding of Microsoft Office applications including Word, Excel, and Teams
  • Effective written and verbal communication skills
  • Excellent interpersonal skills
  • Ability to work independently and with minimal direction
  • Must be able to achieve and maintain a Government of Canada Security Clearance

Nice To Haves

  • Ontario Secondary School Graduation Diploma

Responsibilities

  • Allocate accommodations to individuals or groups.
  • Conduct inspections of accommodations and/or Quartermaster rooms during check-ins and check-outs with individuals or group representatives.
  • Receive and relay messages as needed.
  • Provide general information to inquiries.
  • Update and post daily weather forecasts.
  • Perform nightly rounds of Front Desk-controlled buildings, including Weather Haven facilities.
  • Coordinate linen exchange in collaboration with housekeeping staff.
  • Prepare the Daily Ration State for the kitchen, if required.
  • Staff the Front Desk during scheduled shifts, either remaining on-site or available by phone to return when requested.
  • Ensure key security by verifying the authority of key requesters and maintaining accurate completion of the Key Control Register.
  • Maintain and ensure the consistent completion of the Front Desk Duty Log.
  • Provide secure storage and guidelines for the temporary issuance of POL cards held at the Front Desk.
  • Investigate maintenance complaints related to accommodations, update the fault log, and report issues to Facilities.
  • Collect payments and issue receipts for lost meal cards, keys, and non-public funded accommodations.
  • Manage the CardMeal and Fob key system databases by entering data and verifying inputs from other terminals.
  • Other general tasks as assigned
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