Temp Front Desk Clerk

Hilton Grand Vacations•Gatlinburg, TN

1d•Onsite

About The Position

At Hilton Grand Vacations, the goal is to make someone’s day, every day, in an exciting and positive environment. This position is for a Temporary Full Time Front Desk Clerk at Hilton Vacation Club, Bent Creek Golf Village in Gatlinburg, TN. The role ensures every interaction with an owner or guest is a positive and memorable experience from arrival to departure. Open house interviews are held every Thursday and Friday from 10 am to 2 pm at 3919 East Parkway, Gatlinburg.

Requirements

No experience is required – we will teach you everything you need to know!
A professional demeanor.
Fantastic customer service skills
Basic computer skills.
Proficient English language, both verbally and in writing.
Open and flexible availability, including weekends and holidays
Ability to multi-task responsibilities and prioritize.
Ability to stand for prolonged periods of time

Responsibilities

Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.