Front Desk Clerk, Wuksachi Lodge

Delaware North•Sequoia National Park, CA

3d•Onsite

About The Position

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Wuksachi Lodge in Sequoia National Park, California. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Requirements

Must be at least 18 years old
Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
Ability to multitask, function in a professional manner under pressure from guests and supervisors
No high school diploma or GED required

Responsibilities

Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
Manage cash and credit card transactions while keeping accurate paperwork
Resolve small guest issues immediately, delivering items to guests as needed
Monitor and balance the daily figures, post room and tax charges on guest accounts

Benefits

Health, dental, and vision insurance
401 (k) with company match
Paid vacation days and holidays
Paid parental bonding leave
Tuition or professional certification reimbursement
Weekly pay
Free shift meal daily
Commuter bonus - $15/day for commutes 35+ miles one-way, $30/day for 50+ miles one-way
Employee discounts - 50% off restaurant and pizzeria, 20% off other food and beverage, 40% off retail
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide