Front Desk Clerk - Home2 Suites

Plamondon Companies Master•Grovetown, GA

About The Position

Plamondon Hospitality Partners is hiring a Front Desk Clerk for Home2 Suites. Front Desk Associates are the heart of the hotel, welcoming guests and helping create an exceptional stay. The role includes managing guest bookings and completing check-in and check-out procedures, responding to inquiries and phone calls, processing transactions, and collaborating with other departments to fulfill guest requests. The clerk also takes on additional responsibilities as needed to support the team and keep hotel operations running smoothly. This active role requires sitting, bending, climbing, standing, reaching, and walking for up to 90% of the day, with occasional lifting of up to 60 pounds. Flexible shifts are offered, with availability on weekends and holidays requested during peak times. Plamondon Hospitality Partners describes itself as an Equal Opportunity Employer and participates in E-Verify to confirm the employment eligibility of newly hired employees.

Responsibilities

  • Greet guests warmly and help them feel welcome upon arrival.
  • Manage guest bookings and handle check-ins, check-outs, and inquiries.
  • Answer phones and process transactions.
  • Collaborate with all departments to fulfill guest requests and provide quality service.
  • Take on additional responsibilities as needed to support the team and hotel operations.

Benefits

  • Bi-weekly pay
  • Flexible scheduling
  • College tuition and driver’s education reimbursement
  • Employee discount programs
  • Opportunities for career growth and advancement
  • 401(k) program with company match after eligibility requirements are met
  • Medical, dental, and vision benefits for eligible full-time employees after the required waiting period
  • Referral program with rewards
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