Front Desk Clerk- Part-time Temporary
About The Position
Join the best Resort on the Grand Strand Ocean 22 by Hilton Grand Vacations on the boulevard, we have 220 modern spacious units all with Ocean Views. Become part of the 90 + family of team members who take pride in providing extraordinary service all while having fun and loving the numerous benefits HGV has to offer. (Team member travel, benefits on day one, etc.) Retire with us! Currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top-notch training and benefits.
Requirements
- High School Graduate or Equivalent
- Proficient in English speaking to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
- Ability to adjust to schedule changes and cover shifts on short notice in order to meet business demands
- Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
- Prior cash handling and data entry experience required.
Nice To Haves
- Prior hospitality or related experience
- Bilingual
Responsibilities
- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
- Inputs information into the computerized reservation system to update and maintain records.
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.
Benefits
- Team member travel
- Benefits on day one
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- medical, dental, and vision insurance
- 401K plan
- Paid Time Off (PTO) program
- extraordinary travel benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
