Front Desk Clerk, Holiday Inn

Delaware North•West Yellowstone, MT

1d•Onsite

About The Position

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Holiday Inn in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Requirements

Good interpersonal communication skills in person and by phone
Previous customer service experience is beneficial
Ability to multitask
Ability to function in a professional manner under pressure from guests and supervisors
Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Nice To Haves

No high school diploma or GED required

Responsibilities

Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
Manage cash and credit card transactions while keeping accurate paperwork
Resolve small guest issues immediately, delivering items to guests as needed
Monitor and balance the daily figures, post room and tax charges on guest accounts

Benefits

Health, dental, and vision insurance
401 (k) with company match
Paid vacation days and holidays
Paid parental bonding leave
Tuition or professional certification reimbursement
Weekly pay
Friends and family discount on IHG room rates
30% off meals
Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
Shared apartments/rooms available for $85/ week
Housing costs include utilities and wifi
Coin-operated laundry on-site
Free weight room available
Free use of the Holiday Inn pool
Access to tons of outdoor activities