Front Desk Clerk @ Lodge Alley Inn
Hilton Grand Vacations•Charleston, SC
•Onsite
About The Position
We are looking for a Front Desk Clerk to join our team at Lodge Alley Inn Resort in Charleston. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Requirements
- Previous customer service experience.
- A professional demeanor.
- Basic computer skills.
- Proficient English language, both verbally and in writing.
- Ability to multi-task responsibilities and prioritize.
Nice To Haves
- Cash handling experience, preferred.
Responsibilities
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
Benefits
- Recognition Programs and Rewards
- Travel Discounts Program
- Employee Assistance Program
- 401(k) program with company match
- Paid time off
- Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
