Front Desk Clerk | Part-Time | $15

Auburn Marriott Opelika Resort & Spa at Grand National • Montgomery, AL

16h • Onsite

About The Position

We are currently seeking a friendly and customer-focused individual to join our team as a Part-Time Front Desk Clerk. As the first point of contact for our guests, you'll play a key role in creating positive first impressions and ensuring smooth daily operations.

Requirements

• Friendly and customer-focused demeanor
• Ability to create positive first impressions
• Ability to ensure smooth daily operations
• Knowledge of room assignment strategies
• Ability to respond to guest inquiries
• Ability to provide helpful recommendations

Responsibilities

• Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
• Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
• Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
• Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.

Benefits

• Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties & Marriott global network
• Employer-paid parking
• Optional $3 daily lunch prepared by our kitchen team
• Tuition Reimbursement up to $2,500 per calendar year
• Employee Assistance Program with 24/7 access to licensed master’s level counselors

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees