Front Desk Clerk, Yellowstone Vacations

Delaware North • West Yellowstone, MT

4d • Onsite

About The Position

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Yellowstone Vacations in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now to join our team.

Requirements

• Good interpersonal communication skills in person and by phone
• Ability to read and comprehend the standard operating procedures manual
• Must be able to multitask and function professionally under pressure from guests and supervisors
• Must have a valid driver's license
• Strong organizational skills and attention to detail
• Ability to provide professional and courteous customer service in a fast-paced environment

Responsibilities

• Provide exceptional customer service by greeting, registering, and assisting guests throughout their visit
• Answer phone inquiries, provide accurate information about services, and manage reservations
• Process customer payments, including credit card transactions, cash handling, and maintaining accurate financial records.
• Outfit guests with appropriate attire and equipment for their scheduled activities
• Resolve guest concerns and issues promptly to ensure a positive experience
• Reconcile daily transactions, verify charges, complete required paperwork, and perform other assigned duties

Benefits

• Weekly pay
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
• Shared apartments/rooms available for $85/ week
• Housing costs include utilities and WiFi
• Coin-operated laundry on-site
• Free weight room available
• Free Coach tours (based on availability)
• Access to tons of outdoor activities, including: Exploring the 2.2 million acres of Yellowstone National Park, Visiting nearby hot springs, geysers, and hot spots, Hiking, snowmobiling, skiing, snowshoeing, fishing, and much more

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed