Front Desk Campus Host (part-time weekends)

Academy of Art University•San Francisco, CA

9d•Onsite

About The Position

Academy of Art University is seeking a motivated and engaging individual for an entry-level, part-time weekend position as a Campus Host. This role serves as the initial point of contact for all visitors to Academy locations, responsible for welcoming guests and providing ongoing support to students, faculty, and staff. It offers a valuable opportunity to join the University, gain insight into its operations, and develop skills for future career advancements.

Requirements

One year of professional customer service experience.
Excellent verbal communication skills.
Friendly and professional demeanor.
Team-oriented and solutions-oriented.
Ability to anticipate the needs of others and provide effective support.
Demonstrated time management skills and the ability to act with urgency on important matters.
Basic computer proficiency in MS Word, Excel, and Outlook.

Responsibilities

Ensure all individuals entering Academy buildings possess valid identification or assist with issuing visitor passes.
Provide directions to various room locations within the buildings.
Receive and document reported concerns, then troubleshoot or escalate them to Campus Safety management.
Conduct assigned building walk-throughs each shift, including opening/closing doors and managing lights.
Act as a Title IX mandatory reporter, obligated to promptly report any awareness of alleged discrimination or harassment based on sex or gender, including sexual assault, to the Title IX Officer.
Assist with special events as required.