Front Desk & Business Development Coordinator
About The Position
At Hagadone Technologies (HTech), we're helping businesses across the country grow through innovative technology solutions. From custom software and websites to AI-powered tools, ticketing platforms, golf course management software, and business applications, our team delivers technology that makes an impact. We're looking for an energetic, organized, and customer-focused professional to join our team as a Front Desk & Business Development Coordinator. This unique hybrid role combines front-office leadership with hands-on business development, making it an ideal opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and wants to build a long-term career in technology sales and business operations. As the Front Desk & Business Development Coordinator, you'll serve as the welcoming face of HTech while also playing a key role in supporting company growth. You'll create exceptional experiences for visitors, clients, and partners while proactively identifying prospective customers, conducting outreach, and helping generate new business opportunities for our sales team. This position offers valuable exposure to both business operations and technology sales, providing a strong foundation for future career advancement.
Requirements
- Strong communication and interpersonal skills.
- Comfortable speaking with customers and prospects by phone.
- Excellent organizational and time-management abilities.
- Professional appearance and demeanor.
- Ability to multitask and manage competing priorities.
- Self-motivated, dependable, and proactive.
- Comfortable working in a fast-paced environment.
Nice To Haves
- Previous customer service experience.
- Reception, administrative, or office coordination experience.
- Sales, business development, or appointment-setting experience.
- Experience using CRM systems.
- Interest in technology, software, and SaaS solutions.
Responsibilities
- Serve as the primary point of contact for visitors, clients, and vendors.
- Welcome and assist guests arriving at the office.
- Answer, direct, and manage incoming phone calls.
- Monitor and respond to general company inquiries.
- Coordinate conference room schedules and visitor logistics.
- Manage incoming mail, deliveries, and office organization.
- Support administrative needs across multiple departments.
- Help maintain a professional, organized, and welcoming office environment.
- Research and identify prospective clients within HTech's target markets.
- Conduct outbound phone calls, emails, and follow-up activities.
- Generate interest in HTech's products and services.
- Qualify opportunities and schedule meetings for Sales Executives.
- Maintain accurate prospect information within CRM systems.
- Track outreach activities, appointments, and pipeline metrics.
- Support conference, trade show, and event follow-up campaigns.
- Assist with lead generation efforts across multiple industries.
- Represent the HTech brand with professionalism and enthusiasm.
- Direct inquiries to the appropriate internal teams.
- Support customer communications and outreach initiatives.
- Help foster positive relationships with clients, partners, and community organizations.
- Work closely with Sales, Marketing, Customer Success, and Leadership teams.
- Participate in sales campaigns and pipeline development initiatives.
- Support special projects and company initiatives.
- Share customer and prospect feedback to help improve products, services, and customer experiences.
Benefits
- Medical, dental, vision, and life insurance coverage (available after 60 days of employment)
- Access to an on-site employee health clinic
- Flexible reimbursement plan
- 401(k) retirement plan with a 50% company match on employee contributions up to 4% (eligibility begins at age 21 after 60 days of employment)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
