Front Desk, Billing & Program Data Coordinator

New Brunswick Counseling Center•Eastampton Township, NJ

23d•Onsite

About The Position

The New Brunswick Counseling Center is seeking a Front Desk, Billing & Program Data Coordinator for our Mount Holly location to support our behavioral health programs. This position will primarily support afternoon front desk operations, scheduling, admissions, and client coordination, while also assisting the Billing Department and Quality Assurance team with data tracking and reporting for our onsite and Mobile Medication Unit (MMU) and other mobile programs.

Requirements

High school diploma or equivalent required.
Strong customer service, communication, organizational, and data-entry skills.
Proficiency with Microsoft Office, particularly Word and Excel.
Strong attention to detail and ability to manage multiple priorities.

Nice To Haves

Prior experience in healthcare, behavioral health, medical office, front desk, admissions, billing, or administrative services preferred.
Experience with EHR systems, billing, scheduling, or quality/data reporting is a plus.

Responsibilities

Manage front desk operations and provide professional, welcoming customer service.
Assist with client check-in, admissions, scheduling, appointment coordination, and paperwork.
Connect clients with appropriate staff, services, and community resources.
Provide administrative support to the Billing Department, including maintaining accurate demographic and insurance information.
Assist Quality Assurance with data entry, tracking, spreadsheets, reporting, and program documentation.
Support MMU/mobile program data tracking and audit readiness.
Maintain confidentiality and comply with HIPAA and agency policies.
Collaborate with clinical, medical, billing, admissions, and administrative teams.
Perform other administrative duties and special projects as assigned.