Front Desk Associate

Erickson Senior Living • Springfield, VA

5d • Onsite

About The Position

Be the friendly face everyone remembers! As a Front Desk Associate, you’ll play a key role in creating a warm, inviting experience for residents, families, and visitors. From greeting guests to supporting daily operations, you’ll help keep everything running smoothly in a fast-paced, people-first environment. If you enjoy connecting with others and thrive in a fast-paced environment where every day is different, this is your opportunity to shine. Flex positions (on-call).

Requirements

• Receptionist experience preferred
• Excellent verbal skills
• Ability to multi-task

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Monitor all emergency pull cords for Independent Living residents
• Track status of resident involved in a situation, i.e. transported to a hospital, etc.
• Manage resident’s list, alphabetically and by resident apartment
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Benefits

• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed