Front Desk Associate

Concord Hospitality Enterprises • Centennial, CO

12d • Onsite

About The Position

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As a front desk associate you are the face of the hotel and the first interaction when guests enter the building. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Requirements

• Processing credit card transactions
• Handling phone system, transferring calls, reservations, etc.
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies
• Maintain overall lobby appearance
• Be versed in all hotel emergency procedures
• Processing, folding, and assisting housekeeping with laundry

Responsibilities

• Processing credit card transactions
• Handling phone system, transferring calls, reservations, etc.
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies
• Maintain overall lobby appearance
• Be versed in all hotel emergency procedures
• Processing, folding, and assisting housekeeping with laundry

Benefits

• Competitive Pay
• Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
• 401K Retirement Program with company contribution
• Complimentary Hotel Room Night Program – Receive 7 free nights a year
• Group Life Insurance equal to your annual salary
• Voluntary Short and Long Term Disability Programs
• classroom training
• online through our Learning Management System (LMS)
• Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed